Department Policies

The Department of Recreation at UC Santa Barbara is committed to creating a healthy and welcoming campus environment for all students, faculty, staff and community members. The following policies apply to all UCSB Students, Rec Cen members and visitors to any of the Department of Recreation facilities. To view the Rec Cen individual policies, please click HERE to open the pdf document.

Facility Usage Guide

Recreation Space

Activity

Age & Time Requirements

Pavilion Gym**

Basketball, volleyball, badminton

All ages

Garden Courtyard

Picnicking, lawn games, etc.

All ages

Climbing Wall (Opens at 11:30 am)

Ropes, bouldering, high wall, belay clinics (restrictions may apply).

All ages:
Under 16 requires a
parent / guardian
to be present at all times.

Aquatics Complex

2 pools, spa, diving well, children’s pool. Toddlers must be FULLY “potty” trained.

No children before 10am
Pool areas may vary
Adults only in Spa

Racquetball Courts and Squash Courts

Racquetball and Squash

13 and older:
Unless accompanied by
parent / guardian

Multi Activity Court (MAC)**

Hockey, indoor soccer, basketball, volleyball, ping pong, fooze ball

13 and older, unless
accompanied by
parent / guardian

Fitness Centers

Weight Training

16 and older

Cardiovascular Equipment

Elliptical machines, treadmills, steppers, stationary cycles, etc.

16 and older

Main Gym

Basketball

18 and older

 Note: Children under 13 must have direct adult supervision at all times. Children 13 and older can come to the Recreation Center without a parent/guardian, but must still follow age requirements of each area. Guests 18 and older have all adult privileges.

Refund Policies

All refunds are at the discretion of the supervisor of each respected program area. Please, review the refund policy for each program/service for further detail.

Gaucho Rec

There are no refunds except those granted at the discretion of the administrative supervisor. Refunds will only be granted should medical or other extenuating circumstances dictate. Medical issues require a doctor’s note. Refunds will only be granted during the first two weeks of each academic quarter (the first week of recreation classes) and will not be issued for schedule conflicts. 

All refunds will incur a $10 service charge with the exception of any refund given due to a class cancelation. For class cancellations, every effort will be made to contact participants using the information provided in their recreation registration account to initiate the refund process. ***There is a statue of limitations for claiming a refund. A claim for a refund must be requested within 3 quarters; inclusive of the quarter the participant is enrolled.

Class transfers can only be requested during the first two weeks of each academic quarter (the first week of recreation classes). Refunds, if granted, will come in the form of a check within 4-6 weeks.

Adventure Programs

Refunds:

All refunds will incur a $20 processing fee.

Once offering is FULL:
    •   You will be offered a refund (less $20 processing fee) only if someone pays for your spot.

If offering is NOT FULL:
     •   Up to 30 days before an offering, you may receive a full refund (less $20 processing fee).
     •   From 29 to 8 days before an offering, you may receive a 50% refund (less $20 processing fee).
     •   Less than 8 days before an offering, there are NO REFUNDS.

Transfers:

All transfers will incur a $10 transfer fee.
All transfers must be completed at least 8 days prior to the program’s first meeting AND be within the same quarter.


Once offering is FULL:
     •   You may transfer only if someone pays for your spot and you have paid the $10 fee.

If offering is NOT FULL:
     •   More than 8 days before an offering, you may transfer if you have paid the $10.
     •   Less than 8 days before an offering, you may transfer if someone pays for your spot AND you have paid the $10 fee.

You may download the Refund or Exception to Policy Request, fill out completely (with supporting documentation), and submit to Rod.Tucknott@recreation.ucsb.edu AND Donald.Wise@recreation.ucsb.edu

If you have any further questions regarding our policy, please feel free to talk with the Adventure Programs Director at (805) 893-3737.

Recreation Center Memberships

All refund request are subject to the following policies and should be submitted in person to the Customer Service Center (CSC). Refunds are reviewed and granted at the discretion of the administrative supervisor. Submitting a refund form DOES NOT GUARANTEE A REFUND. Notification of refund status will be sent via email.

Annual memberships paid up front are refunded for the following reasons, are subject to a one month cancellation fee and require documentation: Termination of employment; Transfer off-campus; Formal leave of absence and sabbaticals; Changes in medical condition resulting in physical limitations.

  • Refunds will only be granted should medical or other extenuating circumstances dictate. Medical issues require a doctor’s note to be accompanied with the refund form.
  • All refunds are subject to a $10 processing fee.
  • Refunds, if given, take four to six weeks to process through the accounting.
  • Refunds cannot be issued on Payroll Deduction.
  • There are NO refunds for day passes

Youth Programs

Summer Day Camp
All cancellations must be made in writing (faxes and e-mails will be accepted). Fax cancellations to (805) 893-7054 or e-mail us at camps@recreation.ucsb.edu.
  • Cancel two weeks or more before a session begins and receive a refund less administration fee. $25 processing fee plus $5 per session cancellation fee.
  • Cancel up to one week (the preceding Monday) before a session begins and receive a refund less a $25 processing fee plus $20 per session cancellation fee.

There will be no refunds granted if cancellation occurs less than one week before your session begins.

Exceptions may be made in cases of sickness, injury or family emergency. Refund request exceptions must be made in writing and include supporting documentation (ie. doctor's note).

Surf & Kayak Camp
If you cancel (in writing) prior to the Friday before your session, you will receive a full refund less a $25 administration fee.

Jr. Lifeguards
If you cancel prior to the beginning of the Session you will receive a full tuition refund less a $50 administration fee. Refunds will not be granted after the Session has begun.
Uniform sales are final.
Boat & Raging Waters Trip fees involve prepaid reservations and are therefore not refundable.

Swim Lessons & Clinics
Be sure to only purchase lessons which your child can attend.
There are no refunds except those granted at the discretion of the administrative supervisor.
Refunds will only be granted should medical or other extenuating circumstances dictate. Medical issues require a doctor's note.
Refunds, if given, take up to four weeks to process once they are sent to accounting. Administration fees will be deducted.